FREQUENTLY
ASKED QUESTIONS
How do I Sign Up?
Indian Carat account can be easily created by following the steps given below :-

- Visit the Indian Carat website www.indiancarat.com .

- Click on Sign Up

- Fill all the details for registration.

- After successful registration you will receive an OTP code on your registered mobile number.

- Enter the OTP received on your registered mobile number to activate your account.


How do I upload my stock (for single/ Parcel and Labgrown)?

Login with your ID and Password

Click on the ‘Inventory’ option.

Click on ‘Add Single Diamond’button.

Fill all the details for the diamond to be uploaded & click on submit button.

To see the details of the diamond uploaded click on ‘Inventory’ option.

You can also upload your stock through excel sheets.

For this click on ‘Add Multiple Diamonds’ button.

Click on the ‘Download Sample Excel file’.

Fill all the details for the diamonds to be uploaded.

After this step click on ‘Choose File’ button to upload your excel file.

Click on And and Replace to update the list or Click on Replace All to overwrite your existing stock.

You will get notification of the stock uploaded.


How do I post my Demand on Indiancarat.com?

After Loging in to your account click on the ‘Demands’ drop down menu.

Then select ‘Add Demands’ from the options.

Now select the stone type such as Polish, Rough, Industrial or Lab grown & the diamond type such as Single or Parcel.

Then select the filters as per your demand.

After selecting the filters select the expiry date, for your demand.

You can also add your terms & comments, if any.

Now click on ‘submit’ button.

To see the details of the demands posted by you click on the ‘My Demands’ option. You can also edit the demands posted by you earlier.


Where can I find stock upload history?

On the Post Login Page select ‘Inventory’ option.

Now click on ‘Upload History’ button.

After clicking on the Upload History button user can view history of his/her uploaded stock & can download stock excel sheet along with date & time.


How can I contact the suppliers?
On the website Indiancarat.com click on the ‘Buy Diamonds’ drop down menu.

From the options select ‘Diamond Search’ option.

Then select the filters for the diamond to be searched & click on search button.

After clicking on search button the list of the records get displayed.

Now click on ‘view’ button.

By clicking on view button the details of the suppliers get displayed through which you can connect with them.


Can I see the list of all suppliers and connect with them?
On the Post Login Page click on ‘Member Directory’ link.

The details of the suppliers get displayed.

If you want to connect with the suppliers,as your search criteria (for the diamond) gets matched with the diamond uploaded by the particular supplier, then you can connect with him/her through the diamond search option.


How do I buy diamonds on Indiancarat?
On the website Indiancarat.com click on the ‘Buy Diamonds’ drop down menu.

Now select ‘Diamond Search’ option from the options.

Select the stone type, diamond type and the filters to buy diamonds.

Now click on ‘search’ button.

After this step, if the searched diamond is available, then its record gets displayed.

Now click on view button to view the details of the seller and you can contact them to fulfil your demand.


Can I find members from Specific Location?
Yes with the help of Indiancarat you can find members from specific location.

For this just click on the ‘Member Directory’ option on the Post Login Page.

After this step enter the Member Name and city/area/country.

If you want to filter your search by Member Name, IC id and Area then click on ‘advanced search’ button.


How do I see all my demands that I have put on Indiancarat.com?
After successful login on the Post Login Page click on the option ‘Demands’.

After clicking on this option the system will promt two options My Demands and Demands – click on My Demands to view the demands uploaded by you.

You can also view the completed or expired demands here.


Can I upload non-certified diamonds?
Yes, through Indiancarat you can also upload non certified diamonds. To do so click on ‘Inventory’ option on the Post Login Page.

After this step click on ‘Add Single Diamonds’ button.

Now select the stone type and diamond type.

Click on non certified radio button and select the other filters to upload the diamonds.


Can I upload image of my goods along with the inventory? How?
To upload the image of goods along with the inventory click on ‘Add Diamonds’ button.

Then select the stone type and diamond type and other filters.

After this step click on ‘Choose File’ button in the image link given below and select the pictures to be uploaded.


Can I upload video of my goods along with the inventory? How?
To upload the video of goods along with the inventory click on ‘Add Diamonds’ button.

Then select the stone type and diamond type and other filters.

After this step click on ‘Choose File’ button in the video link given below and select the videos to be uploaded.


If I do not want to disclose my total carat of the parcel, can I?
Through Indiancarat you can hide total carat of the parcel.

For this - while uploading the diamond mention zero in the total carat field and select the other filters to upload your parcel diamond.

It will be displayed with infinity symbol (α) in the inventory list.


Is Indiancarat B2B or B2C?
Indiancarat.com is purely a Busines to Business platform.

Can I upload my Mix parcel goods?
Yes you can upload your mix parcel goods too on indiancarat.com

For detailed procedure refer to point 2


Is there any max value of inventory limit on uploading?
Currently there is not restriction on the value of intventory that you can upload on indiancarat.com

I forgot my password, how do I login?
Click on Forgot Password.

Enter your email ID or mobile number and click on submit.

On submission, password is sent to your registered mobile number or email address, whichever is entered by you.